What are the signs I need a new roof in Jacksonville, NC?
In Jacksonville's coastal climate, roofs age faster due to humidity and wind. Look for missing or curled shingles, granule loss in your gutters (looking like sand), or dark streaks (algae). Inside, check for sagging ceilings or water stains. If your roof is over 20 years old, it's time for a free inspection to avoid structural damage.
How much does a new roof cost in Jacksonville?
The cost varies based on square footage, material choice (shingle vs metal), and roof complexity. Because we are a local, veteran-owned company with low overhead, we typically come in about 30% lower than large corporate competitors. Free, transparent estimates with no hidden fees.
Do you handle insurance claims for storm damage?
Yes. Our whole-home storm damage restoration process uses Xactimate — the same software adjusters use — to document every damaged component across roof, exterior, and interior. We meet the adjuster on-site and fight for your full claim, not just the obvious roof damage. Multi-trade storm claims typically recover 20-40% more when we handle the documentation.
What warranties do you offer?
Roofing installs carry a 5-year workmanship warranty from us plus up to 30-year material warranties from GAF and Owens Corning. Remodeling, additions, decks, and interior projects carry our written 5-year workmanship warranty covering framing, flashing, and finishes. Every warranty is registered with the manufacturer the day the job closes out.
How long does a roof replacement take?
For an average-sized home in Onslow County, a full replacement typically takes 1-2 days once materials are on-site. We strip the old roof to the deck, inspect for rot, install the new system efficiently, and run a triple-pass magnetic sweep of your yard to ensure no nails are left behind.
Are you licensed and insured in North Carolina?
Absolutely. We hold a North Carolina General Contractor license — required for any project over $30,000 — which means we can legally pull permits for roofing, home additions, bathroom and kitchen remodels, and major exterior work. We carry full general liability and workers' compensation insurance. Fully bonded for your peace of mind.
Do you offer 24/7 emergency services?
Yes. Storms in Jacksonville don't follow a 9-5 schedule. We dispatch emergency tarping and board-up crews within 4 hours of a storm event. If a tree hits your roof or a leak starts at 2 AM, call us at (910) 786-1230 and we'll secure your home immediately to prevent further damage.
Do you offer financing for projects?
Yes. We offer project financing options for roofing, remodeling, additions, and exterior work — including 0% intro APR promotional loans and insurance supplement gap coverage. Transparent terms with no hidden fees, no inflated project prices to cover lender fees. Apply in minutes with a soft credit pull.
Do you install gutters, siding, and soffit?
Yes. We are a full-service exterior contractor. We install seamless aluminum gutters sized for Coastal NC's 55+ inches of annual rainfall, repair or replace fascia and soffit boards, and handle vinyl or HardiePlank siding repair. Protecting your home's envelope is just as important as the roof itself.
Do you handle bathroom and kitchen remodeling?
Yes. As a licensed NC General Contractor, we handle full bathroom remodels and kitchen remodels — demo, plumbing, electrical, tile, cabinets, counters, and finishes. Every project is permitted with Onslow County and uses proper waterproofing membranes (Schluter KERDI or RedGard) to protect your investment for decades.
Do you build home additions and sunrooms?
Yes. We build full-scope home additions — master suites, room additions, second-story additions, and bump-outs — as well as three-season and four-season sunrooms. Because we're also a roofing contractor, the addition-to-house roof tie-in is handled with the same precision as a full reroof.
What's the difference between a deck, patio, and porch?
Decks are elevated wood or composite surfaces; patios are ground-level hardscape (pavers, concrete); porches are covered outdoor rooms attached to the house. We build all three — see our deck, patio, and porch builders page for cost comparisons and which is right for your lot. Covered porches add the most resale value; patios cost the least per square foot.
Do you build screened-in porches and outdoor living spaces?
Yes. We build custom screened-in porches, pergolas, outdoor kitchens, and fire features — all engineered for Coastal NC hurricane winds with hot-dip galvanized hardware. Our outdoor living space builds include licensed gas and electrical work, permitted with Onslow County.
Do I need a permit for my remodeling project?
Yes, for most projects. Onslow County requires building permits for any project that moves plumbing or electrical, changes walls, adds a structure, or expands square footage. We pull permits on every job as part of our standard scope — drawings, submission, inspections, and closeout documentation. Unpermitted work destroys resale value and voids homeowners insurance.
Can one contractor handle multiple trades on the same project?
Yes, and you should insist on it. As a licensed NC General Contractor, we manage every trade — roofing, framing, plumbing, electrical, HVAC, drywall, tile, paint — under one project manager and one scope of work. This eliminates finger-pointing between subs and keeps your project on schedule with a single point of contact from start to finish.
What does whole-home storm restoration cover beyond roofing?
Our storm damage restoration covers the complete envelope and interior: roof, siding, windows, doors, gutters, fencing, interior drywall, flooring, and paint. One insurance claim, one contractor, one project manager — no chasing multiple trades or getting stuck between insurance and subs. Most multi-trade claims qualify for Overhead & Profit recovery (an extra ~20% on your claim).
